Locked out of account

The app now locks an account if the password was entered incorrectly 5 times. Your account will open back up in 4 hours.

Please use the most recent password when the period is up (the lock period is 4 hours).

Your account will not be impacted - it is for security purposes.

If you didn't enter your password incorrectly, your account may be blocked. See this article for more details.