Black screen when I try to scan a paper receipt Jay May 06, 2022 17:40 Updated Email us with mobile number. Please provide all 10 digits (no dashes or spaces). We have a fix. Related articles Lost My Balance Scanner Not Working My account was blocked Can I forward an e-receipt to my connected email address and earn cash back? How do I change the email address my PayPal cash outs will be sent to? Comments 0 comments Article is closed for comments.