To protect the security of your account, the app locks your account after an incorrect password is entered 5 times. Your account will be unlocked in 4 hours.
After 4 hours, you can try again. Your account information will not be impacted.
If you cannot remember your password, please tap Forgot password after the 4 hour period.
If you didn't enter your password incorrectly, your account may be blocked. See this article for more details.