When you submit a paper receipt, sometimes the system will flag it as unreadable or missing info. If you believe this was a mistake, you can submit a request for CoinOut to review the receipt again by taking the following steps:
Go to the Activity tab and tap on the invalid receipt
Tap "Report an Issue"
Tap Submit
The receipt will be reviewed and if applicable, a reward will be credited to your account within 24-36 hours.
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