About CoinOut
Account Information
- I’m trying to update my email address on my account profile, but it already exists on another account. What do I do?
- How do I keep my CoinOut account active?
- How do I change the email address my Amazon Gift Card code will be sent to?
- How do I delete my CoinOut account?
- How do I update my profile?
- How do I change the email address my Zelle reward will be sent to?
Rewards
Receipts
- What is the Weekly Tracker?
- How long do I have to wait to receive Coins for my paper receipt submissions?
- How can I view my receipts?
- How many receipts can I submit?
- How do I submit long receipts?
- Is there a store limit for paper receipts?
Email & Retailer Connections
- Why do I have to use an App Password to connect to Gmail when using CoinOut?
- How do I connect my digital accounts?
- How do I connect a Kroger account?
- How do I connect a Gmail account?
- How do I reconnect my digital account?
- How do I earn Coins for online orders?
Troubleshoot
- I haven't received a text message with my password
- Locked out of account
- My account was blocked
- Blurry Photos
- My app is timing out, what should I do?
- White screen when I try to scan a paper receipt
FAQ
- What are the Sweepstakes rules?
- Why is CoinOut making so many changes?
- Does CoinOut have a Referral Program?
- Has the value of my rewards gone down?
- Why did you switch from dollars to Coins?
- Why can’t I cash out at any time anymore?