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Make sure you're still earning cash for your e-receipts! Gmail connections now require using app password. For more details, see the article in the Email & Retail Connections section.
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  1. CoinOut
  2. General

General

About CoinOut

  • How do I contact you?
  • Do I need to update the CoinOut app?

Account Information

  • I’m trying to update my email address on my account profile, but it already exists on another account. What do I do?
  • How do I create a CoinOut account?
  • What if I do not remember my password?
  • How do I change my password?
  • How do I update my profile?
  • What should I do if I get a new phone number?
See all 10 articles

Rewards

  • How do I earn with CoinOut?
  • How much can I earn from a receipt?
  • How do I earn cash for paper receipts?
  • How do I earn cash for my e-receipts?
  • How do I earn MORE?
  • What are badges for?
See all 20 articles

Receipts

  • What qualifies as a valid paper receipt?
  • What qualifies as an invalid paper receipt?
  • What is a duplicate receipt?
  • How do I take photos of paper receipts using CoinOut?
  • When must receipts be submitted?
  • How can I view my receipts?
See all 9 articles

Email & Retailer Connections

  • How to set up an app specific password to connect to Gmail
  • Why do I have to use an App Password to connect to Gmail when using CoinOut?
  • Why should I connect my accounts to CoinOut?
  • What email providers are eligible for email connection?
  • How many email accounts can I connect to CoinOut?
  • How do I connect my Instacart account?
See all 8 articles

Troubleshoot

  • Password Issues
  • Not receiving text message with password
  • Not Receiving Text Message with Password
  • Locked out of account
  • My account was blocked
  • How do I delete duplicate receipts?
See all 15 articles
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