Scanner Not Working

If you go to press the "Scan" button and it is black, it is a known issue that occurs on a small number of specific phones. 

Please contact Support through one of the following ways so we can fix the issue:

• Go to the Account page in the app and tap on 'Contact Us' near the bottom of the page. 
• Tap on 'Submit a request' while in the Help Center. 
• If neither of these options are available, then send us an email at support@coinout.com. 

Please provide the following information associated with your CoinOut account:

• Phone number - provide all 10 digits (no dashes or spaces)
• Email address
• First/Last name